FAQ

Frequently Asked Questions

All returns must be requested within 14 days of receipt of item. Real Deals accepts merchandise that is not worn, altered or washed and we kindly ask that it is returned in its original packaging along with the packing slip.
Visit our Returns & Exchanges page to learn more.
Once we receive your item, we will refund the balance to your original payment method within 48-72hrs.
We allow exchanges in store only.
We ship from Marshalltown, IA
Most of our clothing is handpicked from our favorite vendors in LA. Some are made in the USA and some are imported.
No, most is not nickel free.
Yes. Select in store pick up when ordering and pick up at the store. Remember this is the Marshalltown Real Deals site--so pick up and returns are only done at the Marshalltown Real Deals location. 122 W. Main Street, Marshalltown, IA 50158. Make returns or exchanges at the store.
Yes, call the store directly. 641-758-3344 Or email us at marshalltown@realdeals.net
No. This site is the Marshalltown Real Deals site and so all Pick Ups, Returns or Exchanges have to be done at the Marshalltown Real Deals Location, or by mail. 122 E. Main Street, Marshalltown, IA 50158
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